Privacy Policy

CK Mechanical ("us", "we", or "our") operates the website https://harfordcountyrefrigeration.com (the "Website" or "Service").

This Privacy Policy explains how we collect, use, store, and disclose information when you visit our Website, submit an inquiry, request commercial equipment service, or otherwise interact with our online services.

We use information to operate and improve our Website, communicate with visitors, and respond to business inquiries and service requests. By using our Website, you acknowledge the practices described in this policy.

Please also review our Terms and Conditions for additional information about using this Website.

Information Collection and Use

We collect different types of information for purposes related to operating our Website, responding to inquiries, providing commercial equipment services, maintaining security, and improving the visitor experience.

Personal Information

When you contact us or submit a form through our Website, we may request personally identifiable information that can be used to contact or identify you.

This information may include:

• First and last name
• Business or organization name
• Email address
• Telephone number
• Business or service location
• City, state, and ZIP code
• Equipment type or service requested
• Information included in messages or inquiries
• Other information voluntarily provided to us

You are not required to submit personal information simply to browse most portions of our Website. However, certain information may be necessary for us to respond to your inquiry or service request.

Contact Forms and Service Requests

Our Website may provide contact forms and commercial equipment service request forms. Information submitted through these forms may be used to communicate with you, understand your inquiry, respond to service requests, and maintain related business records.

Submitting a form does not automatically establish a service agreement or guarantee service availability.

Usage Data

We may collect information about how visitors access and use our Website. This information is commonly referred to as "Usage Data."

Usage Data may include:

• Internet Protocol (IP) address
• Browser type and version
• Device type and operating system
• Pages visited on our Website
• Date and time of visits
• Time spent on individual pages
• Referring websites or traffic sources
• Unique device identifiers
• Diagnostic and technical information

This information may be collected automatically through website hosting systems, analytics technologies, security tools, or other services used to operate the Website.

Cookies and Tracking Technologies

Our Website may use cookies and similar technologies to support website functionality, remember preferences, maintain security, and analyze website activity.

Cookies are small files that websites may store on your computer or mobile device. These files may contain identifiers or information associated with your browsing session.

We may also use technologies such as scripts, tags, and similar tools to collect information about Website usage.

Types of Cookies

• Session Cookies: Used to support website operation and browsing sessions.
• Preference Cookies: Used to remember selected preferences or settings.
• Security Cookies: Used to support security, fraud prevention, and protection against misuse.
• Analytics Cookies: May be used to understand visitor activity and improve Website performance.

You can configure your browser to refuse cookies, delete existing cookies, or notify you when cookies are being sent. Disabling certain cookies may affect the functionality of some Website features.

How We Use Collected Information

CK Mechanical may use collected information for the following purposes:

• To operate and maintain our Website
• To respond to questions and general inquiries
• To process commercial equipment service requests
• To communicate about requested services
• To provide customer care and support
• To maintain business and service records
• To improve Website content and functionality
• To analyze Website traffic and visitor activity
• To monitor performance and technical issues
• To detect, prevent, and address security concerns
• To comply with applicable legal obligations

We do not use the submission of a contact or service request form as an automatic agreement to receive unrelated promotional communications.

Transfer and Storage of Information

Information collected through our Website may be processed or stored using third-party hosting, form management, communication, analytics, and security services.

These systems may operate on servers located in the United States or in other jurisdictions where privacy and data protection laws may differ.

CK Mechanical seeks to use reasonable measures to protect personal information and work with service providers that maintain appropriate safeguards for information processed on our behalf.

Disclosure of Information

CK Mechanical may disclose personal information when reasonably necessary to:

• Comply with applicable laws or legal obligations
• Respond to lawful requests from public authorities
• Protect the rights or property of CK Mechanical
• Investigate suspected misuse or wrongdoing
• Protect the safety of Website visitors or the public
• Address potential legal liability
• Support services provided by authorized third parties

We may share information with service providers as needed to operate the Website or respond to submitted inquiries.

Security of Information

The security of personal information is important to CK Mechanical. We seek to use reasonable administrative, technical, and organizational measures to protect information collected through our Website.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

While we strive to use commercially reasonable safeguards, we cannot guarantee absolute security of information transmitted or stored electronically.

Third-Party Service Providers

CK Mechanical may use third-party companies and service providers to operate and maintain the Website, process form submissions, provide hosting services, protect against spam, and analyze Website activity.

These providers may have access to information necessary to perform their services. Their handling of information may also be governed by their own privacy policies and applicable agreements.

Website Hosting and Forms

Our Website uses third-party website hosting and form technologies. Information submitted through our contact and service request forms may be processed through these systems and delivered to CK Mechanical for business communication and follow-up.

Spam Protection and reCAPTCHA

Our Website may use Google reCAPTCHA or similar security technologies to help protect forms against automated submissions, spam, and misuse.

These technologies may collect technical information about your device, browser, and interaction with the Website for security purposes.

Google's privacy practices are described in its Privacy Policy and Terms of Service .

Website Analytics

We may use third-party analytics services to understand how visitors interact with our Website, measure traffic, and identify opportunities to improve Website content and performance.

Google Analytics

Our Website may use Google Analytics, a website analytics service provided by Google.

Google Analytics may collect information about Website visits, including pages viewed, general traffic sources, device information, and visitor interactions. Google may process information in accordance with its applicable privacy policies and service terms.

Visitors may use Google's Analytics opt-out browser add-on where supported: Google Analytics Opt-Out .

Additional information about Google's privacy practices is available at Google Privacy Policy .

Links to Other Websites

Our Website may contain links to third-party websites or services that are not operated or controlled by CK Mechanical.

If you follow a third-party link, you will be directed to that provider's website. We encourage you to review the privacy policies of any external websites you visit.

CK Mechanical is not responsible for the content, privacy practices, or policies of third-party websites or services.

Children's Privacy

Our Website is intended for commercial customers and business-related inquiries. It is not directed toward children under the age of 18.

We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information through our Website, please contact us.

If we become aware that personal information has been collected from a child in circumstances requiring its removal, we will take appropriate steps to address the matter.

Changes to This Privacy Policy

CK Mechanical may update this Privacy Policy periodically to reflect changes in our Website, services, technology, or applicable legal requirements.

Updates will be published on this page with a revised effective date. We encourage visitors to review this page periodically.

Changes become effective when the updated Privacy Policy is posted on the Website, unless otherwise stated.

Contact Us

If you have questions about this Privacy Policy or how information is handled through our Website, please contact CK Mechanical.